Support Center

If you would like to upgrade or downgrade your membership, update your account information such as license plate number or payment please contact us here.

You can contact our customer support through our contact here Monday – Friday 8 am to 5 pm for assistance.

You can create an account here. You can only create an account if you have an active plan. If you just bought a plan at one of our locations, please give it 24-48 hours to register in our system before creating an account.

Yes, your memberhsip can be used accross all Super Star locations in California, Arizona, Texas and Colorado.

You can review your membership benefits here.

Cancellations must be submitted at least 7 days prior to the billing date to avoid any further charges. Please fill out the cancellation form here.

No, you will not receive a refund. Your plan remains active until your next billing date.

Yes, you will receive an email confirmation after you submit your request.

To reactivate your membership, please log into your account via the “My Account” button or by selecting “Manage Membership” in the Membership dropdown at the top of the page. Once in your account you can “Reactivate Plan”.

If it’s been a while, or you cannot find your previous membership online, you can sign up for a new membership.

You can also contact customer service here.

You can contact our customer support through our contact here Monday – Friday 8 am to 5 pm for assistance.

Our customer support is available Monday – Friday from 8 am to 5 pm.