If you would like to upgrade or downgrade your membership, update your account information such as license plate number or payment please contact us here.
Account Management
How can I upgrade my account?
How do I update my account information?
You can contact our customer support through our contact here Monday - Friday 8 am to 5 pm for assistance.
How do I create an online account?
You can create an account here. You can only create an account if you have an active plan. If you just bought a plan at one of our locations, please give it 24-48 hours to register in our system before creating an account.
Can I use my account in any state?
Yes, your memberhsip can be used accross all Super Star locations in California, Arizona, Texas and Colorado.
How can I see my membership benefits?
You can review your membership benefits here.
Cancelation Policy
How do I cancel my membership?
Cancellations must be submitted at least 7 days prior to the billing date to avoid any further charges. Please fill out the cancellation form here.
Will I recite a refund after canceling my plan?
No, you will not receive a refund. Your plan remains active until your next billing date.
Will I receive an email confirmation after I cancel my plan?
Yes, you will receive an email confirmation after you submit your request.
What if I change my mind after I submit my cancellation request?
You will need to stop by a location to reactivate your plan.
Contact
How can I contact customer support?
You can contact our customer support through our contact here Monday - Friday 8 am to 5 pm for assistance.
What are the customer support hours?
Our customer support is available Monday - Friday from 8 am to 5 pm.
Still Have Questions? Contact Us
Super Star Car Wash