Super Star Car Wash × Turo  |  Host Pay-As-You-Go Account Terms & Conditions

SUPER STAR CAR WASH

Turo Host Pay-As-You-Go Account
Terms & Conditions

Effective June 2026

1. Program Overview

Super Star Car Wash offers a Pay-As-You-Go (“PAYG”) fleet wash program exclusively for Turo hosts (“Turo Host Program” or “Program”). Enrolled hosts receive discounted per-wash pricing at any Super Star Car Wash location. The Program is available in partnership with Turo, Inc. and is distributed through Turo’s host deals and discounts platform.

The Turo Host Program is separate from Super Star Car Wash’s standard consumer membership plans. Hosts are billed on a monthly basis for actual washes used, not a flat monthly fee. There is no minimum usage requirement and no monthly commitment.

2. Enrollment & Account Setup

To enroll in the Turo Host Program, you must:

• Be an active Turo host with a valid Turo account in good standing
• Complete the enrollment form on the Super Star Car Wash Turo landing page
• Provide accurate contact information, vehicle details, and a valid payment method
• Agree to these Terms and Conditions

Upon submission of your enrollment form, Super Star Car Wash’s customer service and accounting team will review and confirm your account setup within 3–5 business days. You will receive a confirmation email at the address provided when your account is active and ready to use. In this email, there are also instructions on how to close your Turo PAYG account.

To process your enrollment, Super Star Car Wash will collect personally identifying information, which is subject to our Privacy Policy. It is important that you review that policy to understand what information we collect and how we use it.

3. Pay-As-You-Go Pricing

Enrolled Turo hosts receive exclusive discounted per-wash pricing.

Current pricing is as follows:

SUPER STAR CAR WASH PROGRAM PRICING, WASH TIER NAMES, FEATURES, AND INCLUSIONS ARE SUBJECT TO CHANGE. SUPER STAR CAR WASH WILL PROVIDE 14 Days’ NOTICE OF ANY PRICE CHANGES VIA EMAIL TO THE ADDRESS ON FILE.

4. Billing & Payment

BY ENROLLING IN THE TURO HOST PROGRAM, YOU AUTHORIZE SUPER STAR CAR WASH TO CHARGE YOUR PAYMENT METHOD ON FILE FOR ALL WASHES USED BY VEHICLES ENROLLED UNDER YOUR ACCOUNT DURING THE PRIOR BILLING PERIOD.

Billing occurs monthly. Your account will be charged on or around the same date each month for all washes completed during the prior billing cycle. Accepted payment method is ACH/bank transfer.

Super Star Car Wash will send a monthly statement to the email address on file summarizing all washes (dates/times), vehicles, wash tiers, and the total amount charged. You agree to review each statement and notify Super Star Car Wash of any billing disputes within 30 days of the statement date.

IF A PAYMENT IS DECLINED, SUPER STAR CAR WASH RESERVES THE RIGHT TO SUSPEND OR TERMINATE YOUR ACCOUNT UNTIL PAYMENT IS RECEIVED. OUTSTANDING BALANCES MUST BE RESOLVED BEFORE ACCOUNT REINSTATEMENT.

5. Vehicle Enrollment & License Plate Identification

Each vehicle enrolled in the Turo Host Program must be registered to your account with the following information:

• License plate number and state of registration
• Vehicle make, model, and year

Super Star Car Wash uses License Plate Reader (LPR) technology to identify enrolled vehicles and apply the discounted PAYG rate automatically at the point of service. No RFID sticker or physical card is required. You are responsible for ensuring that all enrolled vehicle plate information is accurate and current.

You may add additional vehicles to your account at any time by contacting [email protected]. Each vehicle added will be subject to the same PAYG pricing and billing terms.

ONLY VEHICLES ENROLLED UNDER YOUR ACCOUNT ARE ELIGIBLE FOR TURO HOST PAYG PRICING. SUPER STAR CAR WASH RESERVES THE RIGHT TO CHARGE THE STANDARD RETAIL RATE FOR ANY VEHICLE NOT ENROLLED IN YOUR ACCOUNT AT THE TIME OF SERVICE.

6. Program Use & Restrictions

The Turo Host Program is intended exclusively for vehicles actively listed on the Turo platform by the enrolled host. By enrolling, you represent and warrant that:

• All vehicles enrolled are owned, leased, or operated by you as an active Turo host
• You will not enroll personal vehicles not used for Turo rental purposes under this program
• You will not allow third parties unaffiliated with your Turo host account to use your account pricing

The Turo Host Program may not be combined with any other Super Star Car Wash promotions, coupons, discounts, or membership plans. PAYG accounts are separate from Super Star Car Wash consumer memberships or discounts and may not be used in conjunction with them.

7. Account Management & Changes

You are responsible for keeping your account information current and accurate, including:

• Contact information (name, email, phone, address)
• Enrolled vehicle details (license plate, make, model, year)
• Payment method on file

To update account information, add or remove vehicles, or make changes to your payment method, please contact Super Star Car Wash’s fleet team at [email protected]. Changes will be processed within 3 business days of receipt.

If an enrolled vehicle is sold, totaled, or otherwise removed from your Turo fleet, you must notify Super Star Car Wash immediately to remove it from your account. Super Star Car Wash is not responsible for charges incurred on vehicles that remain enrolled after a change in ownership.

8. Account Cancellation

You may cancel your Turo Host PAYG account at any time by contacting Super Star Car Wash at [email protected] or by mailing a cancellation request to 960 W Behrend Drive, Suite 1, Phoenix, AZ 85027.

IF YOU CANCEL YOUR ACCOUNT, YOU WILL REMAIN RESPONSIBLE FOR ALL CHARGES INCURRED THROUGH YOUR ENROLLED VEHICLES UP TO AND INCLUDING THE DATE OF CANCELLATION. YOUR FINAL MONTHLY BILL WILL BE ISSUED AT THE END OF THE BILLING CYCLE IN WHICH YOUR CANCELLATION IS PROCESSED.

Super Star Car Wash may, at its sole discretion, suspend or terminate your account at any time due to:

• Violations of these Terms and Conditions
• Failure to maintain a valid payment method or failure to pay outstanding balances
• Abuse toward Super Star Car Wash employees, customers, or others at any location
• Fraudulent, illegal, or unauthorized use of your account or enrolled vehicles
• Misrepresentation of vehicle eligibility under the Turo Host Program
• Vandalism or theft of Super Star Car Wash property or supplies
• Other circumstances deemed appropriate by Super Star Car Wash at its sole discretion

9. Relationship with Turo

The Turo Host Program is offered by Super Star Car Wash in partnership with Turo, Inc.

Super Star Car Wash is solely responsible for the provision of car wash services, account management, billing, and these Terms and Conditions. Turo, Inc. is not a party to these Terms and Conditions and bears no liability for the services provided under this Program. Any disputes related to car wash services, billing, or account issues must be directed to Super Star Car Wash, not Turo, Inc.

Your continued participation in the Turo Host Program is contingent on maintaining an active Turo host account in good standing. Super Star Car Wash reserves the right to request verification of your active Turo host status at any time.

10. Vehicle Damage

Super Star Car Wash is not responsible for damage to or repair of the following:

• Loose equipment including mirrors, trim, molding, emblems, light covers, wheel covers, center caps, bumpers, running boards, flaps, or bug deflectors that become dislodged during contact with Super Star Car Wash equipment
• Any rack devices such as luggage racks, bicycle racks, roof boxes, or cargo carriers
• Pre-existing conditions with your vehicle or any after-market parts or installations
• Vehicles with less than five inches (5″) of ground clearance or greater than seven feet, two inches (7′ 2″) in height
• Vehicles wider than seventy-three inches (73″) as measured tire wall to tire wall, or with tires exceeding thirteen inches (13″) in width
• Vehicles seven (7) years old or older
• Water leakage resulting from unsecured or open doors, windows, sunroofs, trunks, or hoods
• Antennas that are not fully removed, lowered, or secured, including power antennas, whip antennas, antenna fins, or other antennas that cannot be lowered or removed
• Collisions due to braking or incidents occurring while vehicles are in the tunnel
• Any automated system or feature on your vehicle that may cause damage to your vehicle or other vehicles

If you believe damage has occurred to your vehicle, you must notify the manager on duty and file a claim BEFORE the vehicle leaves the premises. Super Star Car Wash will process that claim within fourteen (14) calendar days. If damage is confirmed, you agree to obtain a minimum of two (2) repair estimates, one from a shop of Super Star Car Wash’s choosing. Any repair work must be approved by Super Star Car Wash prior to commencement.

11. Communications

Text Messages

You agree that Super Star Car Wash (and others on its behalf) may send you automated text messages at the mobile number you provided, including communications about your account, washes, billing, and program updates. You acknowledge that message and data rates may apply. See our Mobile Terms of Service for details.

Emails

You agree to receive emails from Super Star Car Wash at the email address you provided, including communications about your account activity, monthly statements, billing, and program updates. You may unsubscribe from promotional emails at any time using the unsubscribe link in the email.

12. Privacy

Super Star Car Wash collects and processes personal information as described in its Privacy Policy, available at superstarcarwashaz.com/privacy-policy. By enrolling in the Turo Host Program, you acknowledge and agree to the collection and use of your personal information as described in that policy, including vehicle information, license plate data, wash history, and billing information.

13. Dispute Resolution

Most disputes can be resolved informally by contacting Super Star Car Wash at [email protected] or by speaking to a manager on duty at any location.

IF WE CANNOT RESOLVE A DISPUTE INFORMALLY, DISPUTES OF ANY KIND OR NATURE BETWEEN SUPER STAR CAR WASH AND YOU WILL BE RESOLVED BY A SINGLE ARBITRATOR IN BINDING, PRIVATE, INDIVIDUAL ARBITRATION GOVERNED BY THE FEDERAL ARBITRATION ACT, 9 U.S.C. § 1, ET SEQ., AND CONDUCTED BY NATIONAL ARBITRATION AND MEDIATION (“NAM”), HTTPS://NAMADR.COM, ACCORDING TO NAM’S COMPREHENSIVE DISPUTE RESOLUTION RULES AND PROCEDURES, AS MODIFIED BY THESE TERMS.

The only exception to this arbitration requirement is that either party may pursue a claim in a small claims court with jurisdiction to hear the dispute. The arbitrator shall decide all issues in dispute, including any disputes over the scope, validity, and enforceability of the requirement to arbitrate.

You and Super Star Car Wash agree that each of us may arbitrate a dispute against the other only on an individual basis even if the arbitration provider may allow disputes to be arbitrated on a class or representative basis. The arbitrator shall have the power to award any type of relief that would be available to satisfy your individual claim in a court of competent jurisdiction, but to the fullest extent allowed by applicable law, the arbitrator may not award relief for the benefit of any person other than the claimant. The arbitrator shall issue a written decision, which will be final and binding upon the parties.

For disputes in which the claimant seeks less than USD $10,000, the arbitrator will decide the matter on the basis of written submissions without a formal hearing, unless the arbitrator determines a formal hearing is necessary. For matters of USD $10,000 or more, or smaller matters in whichh the arbitrator determines a hearing to be necessary, hearings shall be conducted by video or telephone unless the arbitrator determines an in-person hearing is necessary.

To the fullest extent permitted by applicable law, the claimant must commence arbitration within one (1) year from when the dispute first arose. Failure to do so may bar the claim permanently.

14. Modifications to These Terms

Super Star Car Wash may update, alter, or modify these Terms and Conditions at any time. Notice of material changes will be provided via email to the address on file at least fourteen (14) days prior to the effective date of such changes. Your continued use of the Turo Host Program after the effective date of any changes constitutes acceptance of the revised terms. Super Star Car Wash may not alter the terms to arbitrate a dispute once that dispute has arisen.

15. General Provisions

These Terms and Conditions constitute the entire agreement between you and Super Star Car Wash with respect to the Turo Host Pay-As-You-Go Program and supersede all prior or contemporaneous communications, representations, or agreements. If any provision of these Terms is found to be unenforceable, the remaining provisions will remain in full force and effect. Super Star Car Wash’s failure to enforce any provision of these Terms shall not be construed as a waiver of its right to do so in the future.

These Terms are governed by the laws of the State of Arizona, without regard to conflict of law principles.

Questions about these Terms and Conditions may be directed to:

— End of Terms & Conditions  |  Effective June 2026 —

superstarcarwash.com  |  Effective June 2026  |  Questions: [email protected]